Desktop Engineering Package

+ Computer Components Identification
+ Assemble and Disassemble
Computer Components
+ Components in Portable Computers
+ Devices Installation and Configuration
+ Characteristics of Cabling and their Connectors
+ Common IDE, SCSI and Peripheral Devices
+ Optimize PC Operations Optimization
+ Determine the Issues that must be
Considered when upgrading a PC
+ Popular CPU Chips
+ Types of Memory (RAM)
+ Types of Motherboards and their Components
+ Printer Technologies, Interfaces 
and Options/Upgrades
+ Troubleshoot Common Printer Problems
+ Operating System Fundamentals OS Installation
+ Common Error Codes Interpretation
+ Networking Capabilities of Windows
+ Basic Internet Protocols and Terminologies
+ Procedures for Establishing Internet Connectivity

+ Laptop Features and Function keys
+ Common Laptop Problems
+ Function of a Laptop
+ Power Options For Laptops
+ Hibernate Features
+ Standby Features
+ Laptop battery
+ Common laptop problems
+ Best practices
+ General maintenance of the laptop

+ Windows Server 2008 Installation and Administration
+ Automated Server Deployment
+ Windows Deployment Services and Network Connectivity
+ IPv6 in Windows Server 2008
+ Domain and Forest Functionality
+ Group Policy in Windows Server 2008
+ Application Servers and Deployment
+ Server and Application Virtualization
+ Terminal Services RemoteApp
+ File and Print Servers
+ Provisioning Data and Credential Delegation
+ Remote Administration Technologies
+ Windows Server 2008 Patch Management Strategies
+ Replica Mode and Autonomous Mode
+ WSUS (Windows Server Update Services)
+ Server Security and Remote Access
+ VPN (Virtual Private Network) Protocols
+ Network Policy Server and Remote Access Accounting
+ Network Access Protection
+ Storage Area Networks and Logical Unit Numbers (LUN)
+ Certificate Services Role-Based Administration
+ Credential Roaming and Web Enrollment Support
+ Online Responder for Certificate Services
+ Network Device Enrollment Service
+ Clustering and High Availability
+ Backing Up Data and Disaster Recovery

+ Fundamentals of Networking
+ OSI Reference Model and TCP/IP Protocol Suite
+ Functions of Transport Layer Protocols of TCP/IP
+ Functions of Internet Layer Protocol
+ IP Addressing V4
+ IP Subnetting
+ Math Operations Used When Subentting
+ IP Routing
+ Three layer Hierarchical model 
+ VLSM and Route Summarization
+ Auto Summarization
+ Packet delivery process
+ Managing Router Startup and Configuration
+ Router Configuration and Verification
+ Interface Configuration and Verification
+ Operating Cisco IOS
+ Device Configuration, IOS backup and Restoration
+ Different Forms of Routing
+ Link State Routing Protocol
+ Dynamic Routing Protocol
+ Advanced Dynamic Routing Protocols

+ Logical or Physical Network Topologies 
+ Networking Standards
+ Characteristics of Different Types of Cables
+ Different media Connectors and Describe
their uses
+ Purposes, Features and Functions of
Network Components
+ General Characteristics of the Different
wireless technologies
+ Different Network Protocols
+ Classful IP and Their Subnet Masks
+ Subnetting
+ Private and Public network addressing schemes
+ WAN Technologies
+ Security protocols and authentication protocols
+ Basic capabilities different server 
operating systems
+ Benefits and characteristics of using a firewall and proxy service
+ Main characteristics and purpose of extranets and intranets
+ Antivirus software
+ Fault Tolerance
+ Network Utility to Troubleshoot Networks
+ Impact of modifying, adding or removing
network services
+ Network Troubleshooting with Physical Topology

+ Installing Windows 7
+ Preparing the Windows 7 Installation Source
+ User and Group Management
+ Password Reset Disk
+ Parental Control
+ Upgrading to Windows 7
+ User Profiles Management
+ System Images Capturing
+ Virtual Hard Disk Files
+ Application Compatibility
+ Introducing Windows 7
+ Windows Aero and Mouse operations
+ Switching Users
+ Disks and Device Drivers
+ Network Settings
+ IPv4/IPv6 Configuration
+ Network Configuration
+ Folder and File Access
+ BranchCache
+ Printers in Windows 7
+ Windows 7 Desktops Security
+ Windows 7 Client Computers
+ Mobile Computing and Remote Access in Windows 7

+ Get Started with the GNOME Graphical Desktop
+ Manage Files Graphically with Nautilus
+ Get Help in a Graphical Environment
+ Configure Local Services
+ Manage Physical Storage I
+ Manage Logical Volumes
+ Monitor System Resources
+ Manage System Software
+ Get Started with Bash
+ Get Help in a Textual Environment
+ Establish Network Connectivity
+ Administer Users and Groups
+ Manage Files from the Command Line
+ Secure Linux File Access
+ Administer Remote Systems
+ Configure General Services
+ Manage Physical Storage II
+ Install Linux Graphically
+ Manage Virtual Machines
+ Control the Boot Process
+ Deploy File Sharing Services
+ Secure Network Services